Don’t Take a Recess from Business Continuity

February 1st, 2016
Don’t Take a Recess from Business Continuity

Protect Your Law Firm with InnerVision Technologies:

As attorneys, you’re committed to providing your clients with the best legal  advice and service possible. In order to do so, you recognize that in the  world of law, time stops for no one. Court dates are appointed, not chosen.  Contracts have deadlines. Client meetings are a must. Any type of power outage, therefore, is a huge threat to law firms. As a lawyer you have a finite  amount of time to build your case, gather materials, research, etc. Should  an outage strike your firm as a result of a natural (or most likely man made) disaster during your last few days before court, for example, it could be  detrimental to the outcome of a case.

As of 2015, more law firms are going paperless, investing in practice  management software, and moving to the cloud.1 Close to 90% of all  documents produced in law firms are now ‘born digitally’ as well.

With technology on the rise, law firms can be more productive and achieve  faster results, but there are also potential pitfalls when client data is digital.  Like any other business, law firms are vulnerable to fire, flood, severe  weather, power surges or any other calamity including accidental or malicious  deletions that could take systems off-line and/or wipe out your valuable client  data. In addition to these potential threats, there’s the “human factor” where  Larry the lawyer accidentally opens that seemingly innocent email attachment  inflicting the latest malware.

With technology on  the rise, law firms can  be more productive  and achieve faster  results, but there are  also potential pitfalls  when client data is  digital.

A
False Sense of Security

While backup practices have become common in law firms, not everyone is  doing everything they can to protect critical data at their organizations. There  is often a misconception that data is safe if backed up once a day, but this  outdated practice is no longer sufficient for several reasons:

  • If you forget to perform your backup or the backup process fails, you’re not protected.
  • If you only back up your files once a day, you’re still vulnerable to the loss of an entire day’s work.
  • If you don’t properly validate your backup files, you could be in for a very unpleasant surprise when you actually try to use those files to restore your practice’s operations.
  • If you only back up your files on-site, you could lose them too—leaving you with no way to serve your clients.

If you only back up your raw data, rather than all your application and  server configuration files, it could take you several days to restore your  practice to a full operational condition—because you will also have to  rebuild your servers, operating systems, applications, etc. Many law firms are turning to business interruption insurance to cover the  costs to rebuild, restore, or regain lost income. However, while your insurance  provider may write you a check for the cost of a server that gets damaged  because of a broken pipe—it won’t be able to compensate you for the sheer  aggravation of potentially having to spend days re-building your practice’s  entire technology environment from scratch. Most importantly, this type of  coverage can’t shield you from damaged or lost client relationships.

How Vulnerable Are You?

If your law firm identifies as a business that doesn’t have the IT resource to  effectively recover from a major outage, make sure you’re weighing all of the  factors around the costs of downtime. Here are the facts:

  • US businesses lose $12 billion annually due to data loss.3
  • 93% of companies that lose their datacenter for 10+ days file for bankruptcy within one year.

If a firm with 25  employees who bill  at $200 per hour  lose one hour of uptime, that’s $60,000  a month on lost  opportunity.

Best Practices for Legal Practice IT

In an article by Attorney at Law Magazine, the cost of network downtime was  calculated for a firm operating on billable hours. For example, if a firm with 25  employees who bill at $200 per hour each lose one hour of uptime per month,  that’s $60,000 a year on lost opportunity5. Here are some tips to help your firm  avoid costly downtime:

  • Outsource your firm’s IT needs to an expert who has experience in the legal industry, they’ll understand the importance of billable hours.
  • Don’t sacrifice quality to save money when purchasing hardware. It will benefit you to have strong technology in the long-run.
  • Perform timely hardware and software updates, maintenance and backups.
  • Establish, review and maintain system security of all practice technology.

Any firm that has not recently re-assessed its backup and disaster recovery  procedures should therefore do so in order to conform to these industry-  standard best practices.

The Better Way: Business Continuity

Businesses continuity describes a complete solution for backup and disaster  recovery. A true business continuity solution will protect your data across on-premises and cloud-based IT environments. Whether your data

is living on servers, or in SaaS applications, it is backed up. Business continuity goes a  step further and offers you the ability to restore your data. This part is referred  to as disaster recovery.

Whether it be a natural disaster, or man-made, a strong solution will have you  up and running in just minutes or seconds. Solutions that implement hybrid  cloud backup can guarantee you quicker restore time as well. Why? Local  backups are great to keep data stored on local devices, but if something  happens to that device, then what? The hybrid cloud backup model takes an initial backup on a local device, and then replicates those backups to  cloud servers. Cloud-only solutions are also not as reliable on their own due  to bandwidth issues. A hybrid model works to alleviate the vulnerabilities by implementing both processes to fill in the gaps. That’s true business  continuity.

A true business  continuity solution  will protect your data  across on-premises  and cloud-based IT  environments.

The Better Way with InnerVision Technologies

InnerVision Technologies offers a superior solution for safeguarding the day-to-day  wellness of your practice. Automatically backing up both your practice data  and your server/application configuration files for you continuously throughout  the day—storing them on both a device in your office and in the cloud.

InnerVision also continuously validates the integrity of your data and  configuration files to ensure your backups are functional and have not been  corrupted by a virus or other malware.

In the event that your office experiences a hardware failure, extreme weather  event, or any other calamity, the solutions deployed by InnerVision Technologies help  by enabling you to keep running your practice from either your local backup  device or your cloud files.

Advantages of InnerVision Technologies support include:

  • All backups are performed automatically and reliably for you.
  • You can have full confidence in your ability to recover from any sort disaster.
  • You can restore your practice operations quickly with a single phone call to InnerVision Technologies.

Have confidence that your practice is protected against any outage resulting  from a disaster. You won’t have to worry about the potential financial  consequences of such a disaster—and neither will your clients.

It’s time to safeguard the credibility of your practice the same way you  safeguard the credibility of your clients. Call InnerVision Technologies today at 212-457-5005 for a complimentary, no-obligation assessment of your practice’s complete Business Continuity needs.